Mar 26, 2020
Thelen Auto Group Service Departments

At Thelen Auto Group in Bay City, Michigan we are doing our best to implement safety precautions recommended for COVID-19.  Each of our dealerships is working diligently to follow CDC guidelines and recommendations.  All our sales staff is currently working from home while our dealership showrooms are closed and will continue to answer any questions or concerns you have online!  We promise that you will get excellent service through our online chat system. 

Our Great Lakes Bay Region Parts and Service Departments will still be open!  Our buildings are being cleaned thoroughly and sanitized, following CDC guidelines very carefully.  Our service staff is also practicing proper distancing recommendations and will continue to clean and sanitize throughout the day.  You DO NOT need to enter the building for your vehicle service appointment – our staff will meet you outside of the building and take your vehicle in for you.  When the service is finished, your vehicle will be cleaned, sanitized, and available for pick-up outside. 

Our Parts and Services Departments will be open Monday – Friday from 8 am – 5 pm for your vehicle servicing needs. We will post any changes or updates when they become available.  Please know that we are still ready to assist you, so don’t hesitate to reach out!