Servicing Your Vehicle at Thelen Auto Group in Bay City, Michigan

Vehicle Parts Supply Chain

We know that as the world has been affected by COVID-19, our supply chains have also been hit hard.  This has led to a general disruption in vehicle parts and accessories both being manufactured and making their way to dealerships.  Here at Thelen Auto Group in Bay City, Michigan, our parts department is still open, and we are keeping it supplied with as large of a stock of genuine OEM parts for all makes and models as we possibly can.  The supply chain issues are affecting part-deliveries nationwide for many makes of vehicles, including the brands that Thelen Auto Group supplies and services. We apologize for any inconvenience this may cause. We are doing everything we can to get parts in as soon as possible for the hundreds of customers that we have waiting for them. We want to thank you all for your patience as we continue to work through this shortage together.

Ordering Parts and Service at Thelen Auto Group

If you are looking at customizing your own vehicle or performing a repair yourself, you can order parts from our dealership.  We offer a helpful parts order form on our website here – it is easy to fill out!  Just input your vehicle’s make and model, the part(s) you are looking for, and your contact information.  One of our customer service specialists will then reach out to you within 24-48 hours to assist you in your search.  If you are looking to bring your vehicle in for a service, you can also request an appointment on our website here.  Select the make of your vehicle and input the required information for an easy experience.  One of our service specialists will then contact you as soon as possible to confirm or adjust your requested appointment.  We use OEM parts that are backed by great warranties to get your vehicle back up and running.  Contact us today with questions you may have.

Tags: Bay City, Michigan, Parts, Service Center, Thelen Auto Group
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